A $300 deposit is required for each reservation. The balance of payment must be made the morning before your car is loaded. We accept cash, cheques, Visa and Master Card. A 2% surcharge will be added for payment with either Visa or MasterCard. If payment has not been made in full, we reserve the right not to load your vehicle.
Personal belongings are not allowed in the vehicle and must be placed in the trunk, except for one golf bag or the equivalence in size, which will be tolerated on the back seat. A $100 fine will be billed to the offenders.
The customs officers will not allow any items that were purchased in the U.S. nor any plants, food, tobacco or alcohol. If your vehicle is seized by Canadian customs officers, you will be charged a $300 penalty.
For SUVs, 4x4s and minivans, all luggage carried in the vehicle must be placed behind the first set of passenger seats, and the height of all bags must not exceed the height of the windows. We reserve the right to apply a surcharge for any non-compliance with this rule.
The gas tank should not be more than ¼ full. If exceeded, a $50 penalty will be charged
Any change of date made 15 days prior to the initial date of reservation will entail administration expenses of $25.
Any cancellation as well as any change of date made after requested delay, entails the loss of the deposit.
If you change the vehicle to be transported once the contract has been signed, the fee will be adjusted based on the market value of the new car. For more information, contact Annick Pelletier at 450 687-2200 (#223) or via email at: apelletier@transelegance.com.
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